We accept returns within 7 days of delivery. To be eligible, items must be unworn, unused, in their original condition, and in the original packaging.
To start a return, contact us at contact@naniofficial.com with your order number. Once your return is received and inspected, we'll notify you of the approval status of your refund. Approved refunds are processed to your original payment method within 5-7 business days.
We provide the return shipping label. The cost of the label will be deducted from your refund total.
The fastest way to exchange an item is to return the original item and place a new order once the return is accepted.
Items marked Final Sale, as well as accessories and jewelry, are not eligible for return or exchange.